Desktop software is included as standard with our Desktop Digital, Desktop Analog, Desktop IP & Call Assistant SD Hardware.Desktop Software provides comprehensive Phone Recording, Playback & Call Management features for individual PC users or small groups (see our separate Call Manager Supervisor software).
Key features include:
Manage Multiple Desktop Units As Part Of A Network With Enhanced Web Services Or Call Manager
You can install Desktop Software on any number of computers on your network with individual Desktop Hardware units (Digital, Analog, IP) and store recordings centrally or on our secure Web Server and manage with any of our Supervisor packages (Call Manager, Call Reporter Pro or Web Services).
Our advanced Web Services gives you supervision, monitoring and performance management from any PC, Tablet or Smartphone and can deliver you SMS or email alerts if Customer Service levels decline or if a recorder is disconnected or has a fault!
Desktop Software can easily connect to our Web Services to unleash a powerful set of Monitoring, Storage, Reporting and Alerting features accessible on any device!
Desktop Software connects to all of our Desktop and single phone recorders.