MultiCorder Digital is a stackable ISDN (Basic Rate or Primary Rate E1/T1) line side recorder. Complete with BackOffice recorder software & Call Manager (BRI) or Reporter Pro (PRI) Supervisor software, MultiCorder records all calls on your network phone lines and associates them with extensions and departments using SMDR Integration. Key features include:
MultiCorder BRI/PRI connects to most of the Basic Rate (BRI) and Primary Rate (PRI E1/T1) services and records every call on your outgoing lines. If you require Extension Side detail or Departmental Detail, our BackOffice software connects to the Station Message Detail Information (SMDI) output of your phone system and matches calls recorded on your lines with calls made/taken on the extension side of your phone system. MultiCorder BRI/PRI is SMDI compatible with most of the popular phone systems on the market.
Call Manager and Call Repoter Pro supervisors can reside anywhere on your network/LAN to deliver extensive management reporting and Agent Scoring.
BackOffice MultiCorder integrates seamlessly with our Web Services to unleash powerful monitoring, reporting and alerting features to any device.